Frequently Asked Questions (FAQ)

Just Around the Corner Pet Sitting and Dog Walking has been serving Plymouth, MA and surrounding communities since 2008. The questions below cover the logistics, policies, and practical details that clients most often ask before getting started. For service-specific questions, including pricing, visit lengths, and what’s included, visit our individual service pages.

Before you Book

Do you charge by the number of pets, or by time?

We charge by the time we spend, not by the number of pets in your home. One pet or five, the rate is the same for the visit length you choose. For households with multiple pets, we may recommend a longer visit to make sure every animal gets proper attention.

Do you work on weekends and evenings?

Yes. Our first visits of the day begin between 7 and 9 AM, and our last visits run between 7 and 9 PM. We can also schedule walks and visits on weekends. If you have a specific time requirement, contact us and we will do our best to accommodate it.

What is your cancellation policy for dog walking?

For our regularly scheduled dog walking clients please notify us by 6 PM the evening before to avoid a charge. For vacation or more occasional visits, please give us 48 hours notice.

Can you walk my dog on a weekend or in the evening?

Yes. Weekend and evening walks are available. Contact us to discuss scheduling options that fit your routine.

In Your Home

Will anyone other than Just Around the Corner employees enter my home?

No. Only Just Around the Corner employees are permitted in your home during active services. We do not use contractors or third-party sitters. Every person who enters your home is a trained, vetted member of our team.

We have a cleaning service that comes twice a month. Is that a problem?

It is not a problem, but we appreciate a heads up if someone else will be in your home when we arrive. This is for the safety of our staff and of your pets.

How will you get into my house?

We require two forms of entry that are on-site for consistent access. This could be a door code and a hidden key, a lockbox with a key and a hidden key, or other method of entry. Please know that door codes have been known to fail during power outages or because of dead batteries. We want to ensure that we can care for your pet no matter what!

Can you get our mail, water plants, or take out the trash?

Yes to all three. We will collect mail if the mailbox is nearby, bring in reasonable packages, and take trash to the curb on collection day if you let us know the schedule. We are happy to water your plants but may need to add extra time to the visit to make sure everything is done properly. Please remember, we are pet experts, not plant experts! We will do our best to follow your instructions.

What if we run out of pet food or supplies while you are caring for our pets?

Please keep your pet profile up to date with the brand(s) of supplies that you use. If needed, we can send someone to pick those up. You will be charged for the cost of the supplies plus our travel time and mileage to the store and back again. We will make sure your pet has what it needs!

Specific Situations

My dog uses a doggie door. Can they have fewer visits?

We are not able to accept liability for dogs with unsupervised outdoor access during a pet sitting booking. For that reason we do require a minimum of three visits per day for your dog to be sure they have the company and outdoor time that they need while you are away.

My cat or dog lives outside. Can you check on them once a day?

We do not accept bookings where pets are left outside around the clock. This is both an insurance requirement and a policy we hold independently, because we believe pets are safest indoors or with supervised outdoor access.

Will you run with my dog instead of walk?

We can move at a brisk pace but we do not offer running as a formal service. If your dog has high energy needs, our adventure walk program, which includes 90-minute trail outings, may be a better fit than a standard walk.

Do you pick up after my dog on walks?

Yes, always. If there is a park trash receptacle nearby we will use it; otherwise we will leave the bag wherever you direct us.

Have a question that is not covered here?

Call us at 508-245-1389 or send a message through our Contact page. If you are ready to get started, schedule a free consultation